UX, Product, Service Design Leader

1717 Startup Incubator

Collaborating with the Executive Director of the building as to create overall experiences in the 1717 Innovation Center.

  • Helping to facilitate the overall goal of the building and how Capital One will be involved in the development of the space.
  • Working with Startup VA as well as internal executive leadership to create a service blueprint for the startup incubator that will help local startups get up and running. This involved conducting primary and secondary research, facilitating a day-long design jam, and creating a holistic blueprint that encompassed the entire incubation journey.
  • Partnering with Capital One’s Community Affairs office to create a program for Associates that aids their professional development while providing guidance and services to partners in the Richmond Community.